Dental Insurance Verification Software Reviews

Posted by Rachel Lenton on Oct 17, 2019 7:00:00 AM
Rachel Lenton
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When you're doing your dental verification processes are you using all the tools available to you? The 3 tools you should have are: a task management system, dental KPI dashboards, and dental insurance verification software.

Oct Insta_April Insta-17Your task management software is to help keep you organized during your verification process. It lets you know who is in charge of what, the things that need to be done, what has been done and when, and provides a full detailed list for each project. You can also customize and adjust it as needed!

Dental KPI's are important because they indicate your main numbers and let you know how your business is preforming. Your KPI's also allow you to drill-into the specifics of what's going on. Through the live reporting you can identify certain issues. You can also see who hasn't re-scheduled their appointment. From there, you can make a list of everyone you need to follow up with.

In your follow up process, you'll need to verify each patient's insurance. This is where your insurance software comes in. You can also outsource your insurance follow-ups. The third option, though, is to have a dental insurance verification software. Below, we are going to review 5 dental insurance verification softwares and their features, prices, and pros and cons.


5 Top Dental Insurance Verification Softwares





Dentrix Insurance Manager

Dentrix's website states:

"Dentrix Insurance Manager™ automates many insurance tasks. It perfectly complements Dentrix eClaims, monitoring the entire claims process. You know immediately if a claim — both a dental PPO or out-of-network claim — is accepted or denied. That means you won’t be waiting by the mailbox for an EOB statement in the mail.

On top of it all, Insurance Manager gives you real-time insurance eligibility updates. Whether you need to check for inclusion in the dental PPO you belong to or ensure the patient’s managed care dental insurance plan is current, Insurance Manager handles it all. This reduces time spent on the phone and gives you accurate projections of co-pays for the day’s patients."

Their features include:

  • Electronic Claim Tracking
  • Automatic Eligibility Uploads
  • Claim Reports
  • Real–Time Eligibility Update

Denticon by Planet DDS:

Denticon's website states that it is: Practice management software for the modern dental organization.

"Break free from the constraints of desktop-based practice management software with a cloud solution that includes native analytics for real-time reporting and anytime, anywhere, access to practice information. Use the same tools that large DSOs deploy to standardize, centralize, and grow. Remove the barriers to communication with patients and never miss another opportunity to fill a chair. All while reducing your IT cost and enhancing security."

Denticon's features include:

  • Price: $300 per month
  • Free Trial
  • Deployment: Cloud, SaaS, Web


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Managed Outsource Solutions - Outsource Strategies International:

Outsource Strategies International's website states that:

"Outsource Strategies International (OSI) offers dental insurance verification services to dental offices in the United States, providing eligibility and benefits information from insurance companies. We understand that there are several procedures in dentistry that requires verification and prior authorization for specific codes such as crowns, posts and so on. We can do that for you while you and your team focus on patient care. We are capable of handling the hold times with insurers and if required, we can get additional information by contacting the patient.

Our insurance verification specialists work ahead of your schedule, verifying all patients in advance. We will ensure that you have all the required information regarding the patient’s coverage, insurance eligibility and patient’s out of pocket costs before the point of service, which results in:

  • Reduced claim denials
  • Improved productivity
  • Enhanced quality of patient care"

Their features include:

  • No start up fees
  • Ensure code specific verification
  • Free consultations



eAssist Insurance Verification

eAssist Insurance Verification's website states that:

"If your insurance collection ratio is low, you need our help! Unpaid and delinquent claims are time-consuming and challenging for any office to collect. The eAssist Dental Billing Service ensures proper electronic claims and electronic attachment submission, accurate posting of all EOB credits and adjustments to patient ledgers, investigation of questionable denied claims in a timely manner, appeal of denied claims using your detailed clinical notes, and daily progress reports."

Their features include:

  • Dental insurance billing
  • Patient accounts receivable
  • Dental insurance verification
  • Dental accounting and bookkeeping





XLDent's website states that:

"The XLDent Suite is the first and only comprehensive suite of dental software products designed for Tablet PC and wireless technologies. This allows dental staff to create an interactive experience for their patients, and provides flexibility in the delivery of patient care and service offerings.

By partnering with an elite group of market leaders in the healthcare industry, we are able to offer you a comprehensive, fully integrated Electronic Services solution. All eSolutions are seamlessly integrated with your XLDent Suite to improve workflow processes, accuracy, patient experiences, and patient outcomes."

Their features include:

  • Free demo
  • Deployment: Cloud, SaaS, Web Installed - Windows
  • Customizable Workflows
  • Mobile use
  • Electronic billing, verification, and appointment notification



Final Thoughts

Those are our top 5 insurance verification solutions. Our hope is that adding this software tool will insure when a claim is submitted it won't be denied. Creating a better patient care experience and eliminate wasting your staff's time. The best way to make sure a software is the right fit and fills the needs of your practice at a rate you can afford, is to call for a demo. The ones who do them for free have been listed above. Start there, if it isn't quite right explore the other options. The initial investment will be worth it!

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Topics: Dental Case Acceptance, Improve Dental Practice Operations